Privacy Policy

Via Christus Travels (“we”, “us” or “our”) operates viachristustravels.com. This Privacy Policy explains how we handle personal information submitted when you enquire about or book a cab, vehicle or travel service through our website.

1. Information we collect

When you submit a booking or enquiry form, we collect your name, email address and contact number. If you choose to give us trip details or other information in a message, we also use that information to respond to your request.

2. How we use your information

We use your information to:

• Contact you about your cab, vehicle, tour or travel enquiry or booking;
• Check availability and prepare a quotation;
• Arrange and provide a booking you choose to confirm;
• Answer questions and provide customer support; and
• Maintain records reasonably needed to manage enquiries, bookings, disputes and applicable legal obligations.

Submitting an enquiry does not automatically subscribe you to promotional messages. If we offer marketing updates, we will present that choice separately and provide a way to opt out.

3. Who may receive your information

Our authorised staff may access your information to handle your request. Where needed to arrange your trip, we may share relevant contact or trip details with the assigned driver, transport provider, hotel or other travel service provider. Companies that host our website or provide our email, booking or communication services may also process information on our behalf.

We may disclose information when required by law or to address a legal claim. We do not sell customer contact details.

4. How long we keep information

We keep enquiry information only for as long as reasonably needed to respond and follow up. We may keep confirmed booking records longer where needed for service, accounting, dispute resolution or legal requirements. When information is no longer needed, we delete it or remove details that identify you, subject to applicable requirements.

5. Security

We take reasonable steps to protect personal information, including limiting access to people who need it for their work. No method of sending or storing information online is completely secure. If you believe your information has been misused, please contact us promptly.

6. Your choices and requests

You may contact us to ask what personal information we hold about you, request a correction, or request deletion where applicable. You may also tell us to stop using your details for promotional contact. We may need to verify your request and may retain information where the law requires or permits it.

7. Other websites and services

Our website may contain links to third-party websites or communication services. Their privacy practices are governed by their own policies. If we use optional analytics, advertising tools or other tracking technologies, we will provide additional information and choices where required.

8. Changes to this policy

We may update this Privacy Policy when our services or information practices change. The latest version will appear on this page with its updated date.